Accessibility

Physical Accessibility

There is an ADA accessible entrance behind the museum next to the handicapped parking spots. Turn onto Bayly Drive off of Rugby Road and follow it to the end. An ADA accessible elevator is available just inside the entrance, providing access to the front desk and all exhibitions. An ADA accessible restroom is available on the ground level next to the ADA entrance. The museum has a wheelchair available to borrow during your visit. Please call the reception desk at 434-243-5584 for any assistance you may need.

Sensory and Cognitive Accessibility

We offer a variety of fidgets as sensory regulation tools, weighted lap blankets, and noise reducing headphones to any visitors who are interested in borrowing them for their visit. Please stop by the front desk, and museum staff will be happy to assist you.

Programs

We make an effort to protect ADA egress and access when setting up for all events. Whenever possible, we retain sign language or ASL interpreters, or monitors with captioning, for public events. If you need special accommodation at a program or event, contact Kristen Nassif.

Service and Emotional Support Animals

Service animals are welcome. Unfortunately we cannot accommodate emotional support animals due to artwork preservation guidelines.

Digital Accessibility

The Fralin website will be fully accessible according to Web Content Accessibility Guidelines by April 2026. We are working on adding closed captioning to all videos, writing text descriptions for all artworks, and utilizing QR codes in the galleries to increase accessibility for all.

Additional Needs and Contact

Contact Zora Heard for any further questions about accessibility at The Fralin.